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Our Registrars, Computershare, offer a dedicated telephone line for shareholders.  This number is 0870 707 1093, and offers an Interactive Voice Response service, allowing shareholders to access details of specific holding balances, historic dividend payments, request certain forms to be sent to their home address and access information about the share price.  There is still the option to talk to an agent if any further information is needed.

Warning to Shareholders
Over the last year many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters.  These are typically from overseas based 'brokers' who target UK shareholders offering to sell them what often turns out to be worthless or high risk shares in US or UK investments.  They can be very persistent and extremely persuasive and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000.  It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years.  Shareholders are advised to be very wary of any unsolicited advice to buy shares at a discount or offers of free company reports.

If you receive any unsolicited advice:

• Make sure that you get the correct name of the person and organisation.
• Check that they are properly authorised by the FSA before getting involved.  You can check at www.fsa.gov.uk/register.
• The FSA also maintains on its website a list of unauthorised overseas firms who are targeting, or who have targeted UK investors, and any approach from such organisations should be reported to the FSA so that this list can be kept up to date and any other appropriate action can be considered.  If you deal with an unauthorised firm, you would not be eligible to receive payment under the Financial Services Compensation Scheme.  The FSA can be contacted by completing an online form at www.fsa.gov.uk/pages/doing/regulated/law/alerts/overseas.shtml.
• Inform our Registrars Compliance Department on 0870 702 0000